Your privacy is important to us. It is our policy to Zincing Supermarket Trolleys respect your privacy regarding any information we may collect from you on our website Zincing Supermarket Trolleys, and other websites we own and operate.

1. Information Collection

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We collect information through direct interactions (such as forms you fill out) and through tracking technologies (such as cookies).

Types of data collected:

• Name: To identify and personalize our services to you.
• Email address: For direct communications, such as sending updates and responding to inquiries.
• Contact information (phone, address): To facilitate communication and delivery of contracted services.
• Browsing and behavior data on the website (through cookies and other technologies): To improve your experience and personalize the content we offer.
• Information about projects or queries made on the website: To provide accurate quotes tailored to your needs.

2. Use of Information

We use the information we collect for the following purposes:

• Service Provision and Improvement: To provide and improve the services offered by Zincing Supermarket Trolleys.
• Order Processing and Provision of Contracted Services: To manage orders placed and ensure the effective delivery of contracted services.
• Personalizing the Experience: To tailor your experience on our website, offering more relevant content and services.
• Direct Communication: To respond to inquiries, send information about our services, and communicate updates.

3. Legal Basis for Data Processing

THE Zincing Supermarket Trolleys processes your personal data based on the following legal bases:

• Execution of a Contract: To provide the services requested by you.
• Consent: When you expressly consent to the processing of your data, such as when accepting cookies.
• Legal Obligations: To comply with legal and regulatory requirements.
• Legitimate Interests: To improve our services and carry out marketing, provided that your rights and freedoms are not adversely affected.

4. Data Retention

We only retain collected information for as long as necessary to provide you with your requested service or as required by law. Retention periods may vary depending on the type of data and the purpose for which it was collected:

• Contact details and project information: Retained for as long as a contractual relationship exists or until they are no longer necessary for the purposes for which they were collected.
• Cookies and browsing data: Retained for periods defined according to your browser settings or until deleted by you.

What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

5. Information Sharing

We do not share personally identifiable information publicly or with third-parties, except in the following situations:

• Legal Requirement: When required by law or court order.
• Protection of Rights: To protect our rights and comply with court orders.
• Suppliers and Partners: With suppliers and partners who assist in the operation of our website and in the provision of contracted services, always under strict confidentiality and within the limits permitted by the LGPD.

6. Use of Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your experience. These cookies may be used to:

• Content and Ad Personalization: To display more relevant content and ads.
• Traffic Analysis: To understand how visitors use our website and improve their experience.
• Device Recognition: To identify and recognize your device on future visits.

Third Party Cookies:

• Google Analytics: Used to understand how visitors use our website and improve their experience.
• Google AdSense: To display relevant advertisements based on your interests.
• Meta Ads (Facebook Pixel): Used to track the behavior of visitors on our website, allowing us to create more targeted and effective advertising campaigns on Facebook and Instagram. Facebook Pixel also allows us to measure the effectiveness of our ads, understand the actions visitors take on our website, and target specific ads based on browsing behavior.

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. When you first visit our website, you will be asked to provide consent to our use of cookies.

7. Data Subject Rights

In accordance with the LGPD, we guarantee you the following rights in relation to your personal data:

• Confirmation and Access: Right to obtain confirmation that your data is being processed and to access that data.
• Correction: Right to request the correction of incomplete, inaccurate or outdated data.
• Anonymization, Blocking or Deletion: Right to request the anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the law.
• Portability: Right to request the portability of your data to another service or product provider.
• Revocation of Consent: Right to withdraw consent at any time.

To exercise these rights, please contact us using the information provided in the contact section. We will respond to your request within 15 days, as required by the LGPD.

8. Information Security

We have implemented appropriate security measures to protect your personal information from unauthorized access. However, no method of electronic transmission or storage is completely secure.

9. Links to External Sites

Our website may contain links to external sites that are not operated by us. We recommend that you review the privacy policy of any site you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us via email: zincar@zincar.com.br.